GTTR definition

GTTR means Guaranteed Time To Repair.
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GTTR or "Guaranteed Time To Repair" means the time beginning when Orange creates the Incident report for an Outage caused by a malfunctioning CE Router or Orange provided Access Circuit and ending when Orange closes such Incident report after informing Customer that the Service is restored.
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GTTR or “Guaranteed Time To Repair” means the time beginning when either the GCSC (after its receipt of an Outage notification from Customer) or the Automation creates the Incident Report for an Outage caused by a malfunctioning Orange-Managed Router or Orange-provided Access Circuit and ending when the GCSC closes such Incident Report after informing Customer that the Service is restored.
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Examples of GTTR in a sentence

  • Orange will report the achievement or non-achievement of the 5-Hour GTTR Service Level on a Monthly basis.

  • Incidents related to, and that affect the proper operational condition of the IPv6 are excluded from the 5-Hour GTTR and NBD DTTR Service Levels.

  • Customer will not be entitled to any remedies set out in this SLA, and the Service Levels will not apply, if Customer does not purchase either (i) Service Select - Extended Service Delivery or (ii) Service Optimize with the Availability SLA option, Capacity Review option, and Guaranteed Time To Repair SLA option (as mentioned in Clause 1.3.1 (Site Availability), Clause 1.3.2 (Path Availability) and Clause 1.7.2 (5-Hour GTTR Conditions), respectively).

  • Fifty (50%) percent of the monthly recurring Business VPN Galerie charge for the Galerie Location(s) affected by the Galerie Service Outage for which Orange failed to meet the Galerie GTTR Service Level.

  • The GTTR Service Level for Severity Level 1 Incidents is 5 hours.

  • If the GTTR Service Level is not achieved, Customer will receive a cumulative maximum credit equal to 10% of the MRC for the affected Service at the Location where the Outage occurred; provided however, if Customer is entitled to receive any Service Level credit under Clause 1.3.1 (Service Levels for Site Availability) above in connection with the same Outage, then Customer will only receive the greater of the credits due and owing under Clause 1.3.1 or this Clause 1.4 for the same Outage.

  • Such loss of Business VPN Galerie Service is excluded from any determination as to whether or not Orange achieved the Galerie Availability Service Level or the Galerie GTTR Service Level and from the calculation of Customer’s Service Level credit entitlement.

  • One-hundred (100%) percent of the monthly recurring Business VPN Galerie charge for the Galerie Location(s) affected by the Galerie Service Outage for which Orange failed to meet the Galerie GTTR Service Level.

  • Twenty-five (25%) percent of the monthly recurring Business VPN Galerie charge for the Galerie Location(s) affected by the Galerie Service Outage for which Orange failed to meet the Galerie GTTR Service Level.

  • If the actual repair time exceeds the Galerie GTTR Service Level by more than 3 hours.

Related to GTTR

  • OGTR means the Office of the Gene Technology Regulator.

  • SFTR means Regulation (EU) 2015/2365 of the European Parliament and of the Council of 25 November 2015 on transparency of securities financing transactions and of reuse and amending Regulation (EU) No 648/2012;

  • CM means City Manager of COE appointed in terms of Section 82 of the Local Government: Municipal Structures Act 117 of 1998

  • DT means Deutsche Telekom AG, an Aktiengesellschaft organized and existing under the laws of the Federal Republic of Germany.

  • DHCS PI means Personal Information, as defined below, accessed in a database 20 maintained by the COUNTY or DHCS, received by CONTRACTOR from the COUNTY or DHCS or 21 acquired or created by CONTRACTOR in connection with performing the functions, activities and 22 services specified in the Agreement on behalf of the COUNTY.