Gold Service definition

Gold Service means the services described at Clause 6 "Relevant Policies" has the meaning given to that term in Clause 7.1.2 "Relevant Requirements" has the meaning given to that term in Clause 7.1.1
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Examples of Gold Service in a sentence

  • Customer must purchase the same Service Type for all of the Software specified on the Order Form, (however, if Customer is purchasing support services for Visionware Software, Customer may only purchase Gold Service Type for the Visionware Software).

  • Fibrus operates a 24/7/365 support service via a dedicated telephone support service for all RSPs who have ordered Services with a Gold Service Level.

  • In all cases of the Gold Service Plan, all Workstation components will be covered under the terms of the manufacturer’s original one-year warranty and supplemented by D-Scope maintenance and necessary parts replacement which includes full coverage of both parts and labor, for the entire Support Agreement duration.

  • D- Scope Systems, through its Gold Service Plan (Gold Service) (the “Support Agreement”), will provide software support, software upgrades, and maintenance services to D-Scope Systems Clients.

  • Upon payment of the renewal fees in connection with a Renewal Term for a Workstation Refresh and service, the Gold Service Plan may be extended for an additional (5) years (the “Second Renewal”).

  • The Gold Service level provides the Customer with full coverage on all service parts and labor as well […***…] average on-site response time from Technical Support dispatch, hardware and software critical and non-critical updates, applications support, access to online training modules, and discounts on optional advanced training programs; provided that, Illumina’s technical support group is notified of the dispatch request prior to […***…].

  • Scope Gold Service Plan can be configured to cover the Workstation(s), server(s) and EMR integration software.

  • The Gold Service Plan supplements the original manufacturer’s standard warranty of the Workstations and licensed software as defined in the D-Scope Systems Software License and Equipment Purchase, Warranty Terms and Conditions.

  • Gold Service will be provided to the Client for the Workstation and D-Scope Software for the period specified in the D- Scope Purchase Order/Quote.

  • EVPL is a carrier grade data networking service featuring Quality of Service (QoS) and the following progressively higher Class of Service (CoS) levels: Silver Service (Standard Data (SD) Service), Gold Service (Priority Data), or Platinum Service (Real Time).