(General) Support Services definition

(General) Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of customizing, setup, or training services.
(General) Support Services has the meaning set forth in an applicable Managed Services Statement of Work.
(General) Support Services refers to those classifications where the primary function is general support activities and applies to Clerical/Administrative classifications.

Examples of (General) Support Services in a sentence

  • The following process will replace Article 13 for the purpose of the appealing classification changes under the General Support Services Classification Review.

  • If the deficit for the Food Service Program is greater than the aforementioned amount, the FSMC shall pay the difference to the SFA, with the amount of any such payment not to exceed the total of the FSMC’s Management Services Fee and General Support Services Fee.

  • Employees who hold multiple positions in a General Support Services bargaining unit, shall be notified of the Classification assignment of each position.

  • The Employer will not contract out services that will result in the loss of encumbered Regular General Support Services Bargaining Unit positions without meaningful consultation and discussion with the Union.

  • Telephone Hotline Support will be available from 6:00 a.m. to 5:00 p.m., Pacific Standard Time, Monday through Friday (excluding OSI holidays) for Extended Warranty Services and General Support Services.

  • If the surplus for the Food Service Program falls short of the aforementioned amount, the FSMC shall pay the difference to the LEA, with the amount of any such payment not to exceed the total of the FSMC’s Management Services Fee and General Support Services Fee.

  • The Application of this Letter of Understanding is limited to Classification changes made through the General Support Services Classification Review completed and implemented in 2016.

  • And whereas the outcomes of such an effort could lead to organizational change that may result in adjustments within the General Support Services Bargaining Unit.

  • The following process will replace Article 8.04 and 8.05 for the purpose of the appealing classification changes under the General Support Services Classification Review.

  • For General Support Services: two dollars and twenty-five ($2.25) cents per hour for working a shift where the majority of regular hours worked fall between 2300 (11:00 PM) and 0700 (7:00 AM).

Related to (General) Support Services

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at ▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ (“Technical Support Policy”) when the Services are purchased.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.