Service Level Improvement Plan definition
Examples of Service Level Improvement Plan in a sentence
The objective of a Service Level Improvement Plan is to identify the root cause and formulate corrective actions to move performance to acceptable levels, implement those actions, and to correlate implemented corrective actions with Service Level results.
Upon LS&Co.’s approval of the remediation procedures set forth in the Service Level Improvement Plan, Supplier shall promptly implement such procedures.
If the Successful Respondent or any Service Component Provider fails to meet the Minimum Service Level for a Critical Service Level for any one (1) DCS Customer or for the enterprise as a whole, the Successful Respondent shall provide DIR with a written Service Level Improvement Plan (SLIP) for improving the Successful Respondent's and/or the Service Component Provider’s performance to satisfy the Critical Service Level within thirty (30) days of the failure to meet the Service Level.
The Successful Respondent shall initiate a Service Level Improvement Plan (SLIP) via the standard Problem Management Process when a Service Level underperforms.