FTM definition
Examples of FTM in a sentence
Where the Supplier is developing new systems and associated processes, these shall align with an industry standard service management framework (e.g. FTM Framework, eTOM, ITIL).
Where the FTM is dissatisfied with the response from the Manager, or the response is not received within 48 hours (or agreed timeframe), the FTM may progress to Stage 3 of this process.
Provided that the total payment to the FTM is not less than they would have received under the Agreement.
The temperature shall be determined by the relevant Company supervisor after consultation with the FTM who claims the additional hourly allowance, at the time that the FTM becomes entitled to the allowance.
The Manager will respond to the FTM within 48 hours or such other timeframe as is agreed between the FTM and the Manager.
Where the FTM is dissatisfied with the response or the response is not received within 48 hours (or agreed timeframe), the FTM may progress to stage 2 of the process.
Payment shall only be made for the time an FTM would have ordinarily worked during that period.
Where a flat rate FTM is required to work through a crib break their ordinary flat rate of pay shall apply.
Should any FTM not be able to perform the assigned task for any reason whatsoever, it is their duty to inform their Leading Hand/Supervisor or other appropriate person immediately.
To meet individual or company needs, the Company and any FTM may agree to substitute a public holiday in circumstances where the majority does not agree, or may agree to substitute a public holiday on a day different to that determined by the majority.