Free Form Message (FFM) definition
Free Form Message (FFM) means any message sent by the CLIENT to WhatsApp User using WhatsApp App over INFOBIP Platform.
Free Form Message (FFM) means any message sent by the CLIENT to WhatsApp User using WhatsApp App over INFOBIP Platform during Customer Support Window;
Free Form Message (FFM) means any non HSM message sent by the CLIENT to WhatsApp User using WhatsApp App over INFOBIP Platform. Free form Messages can be sent solely during Customer Support Window;