FCM PRICING NOTES definition
FCM PRICING NOTES. After Hours Service fees will be charged at $20 per PNR for the first four months after which time, fees will be assessed per call per PNR, at the agreement of both parties. FCm’s transaction fees will be collected at the time of ticketing, either with an agent or via Concur’s online travel technology. FCm’s fee (inclusive of Concur’s online travel booking technology) will be line itemed under the total trip cost on your travel invoice & itinerary. Redemption of Mileage Reward Tickets will be restricted pending State Travel Department approval. FCm will utilize all reasonable efforts to ensure this policy is followed Use of White Glove Concierge service is restricted to certain travelers managed and approved by the State Travel Department. FCm will utilize all reasonable efforts to ensure this policy is followed. At FCm, our pricing is simple and transparent. The State will pay a per-transaction fee which will cover all the services that clients generally use. Any additional fees are only for optional, ancillary services. Any fees you are charged will either be listed on your pricing agreement or discussed with you in advance (for services that are priced on scope, such as meeting and event services). The State can expect to pay: • Transaction fee for consultant-assisted transactions (bundled air + hotel + car; lower fee for hotel-only or car-only) • Transaction fee for transactions booked online (bundled air + hotel + car; lower fee for hotel-only or car-only) • Per-call charge for emergency/after hours service • White glove VIP concierge service (above and beyond regular VIP service, which is included at no additional cost) • Implementation fee for online booking tool (no yearly maintenance charge thereafter) • Credit card reconciliation if desired • Full service airline, hotel, and ground transportation sourcing if desired (priced on scope) • Meetings and event services above and beyond group travel if desired (priced on scope) • Ticket/document delivery is charged at cost only