Fault Restoration Time definition

Fault Restoration Time means the time at which the status on a Customer Ticket is changed to “Resolved”.
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Fault Restoration Time means the period of time between a fault being reported to the Lightning Wholesale Network Operations Centre that a failure in the normal operation of a service has occurred (with sufficient details for
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Examples of Fault Restoration Time in a sentence

  • Target fault response times for all Lightning Broadband services are set out in the adjacent table: Ethernet Essential Target Fault Response Time Enhanced Target Fault Response Time Critical 2 hrs 1 hr Major 4 hrs 2 hrs Minor 6 hrs 4 hrs Other Service Types 4 hrs 2 hrs Fault Restoration Time is the time taken by Lightning Broadband to return the service to full working order and may include field support.

  • The Fault Restoration Time does not account for delays for which responsibility is excluded pursuant to paragraph 5.

  • Fault Restoration Time means the time at which the status on a Customer Trouble Ticket is changed to "Resolved".

  • Fault Duration means the period of time from the Fault Commencement Time to the Fault Restoration Time but, if a Site visit is required to restore a Fault, excludes any time during which access to the Site is delayed.