Fault Reference Number definition

Fault Reference Number the unique number issued when logging a Fault with Metrotech’s Support Desk; “Initial Capacity Order” the initial capacity requested by the Customer for the Minimum Term as stated in the SOF;
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Fault Reference Number the unique number issued when logging a Fault with OneFibre’s Support Desk; “Initial Capacity Order” the initial capacity requested by the Customer for the Minimum Term as stated in the SOF;
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Fault Reference Number the unique number issued when logging a Fault with M247’s Support Desk; “M247 Network PoP” a point of presence on the M247 Network where M247 equipment is located for the aggregation of customers onto the M247 Network (excluding the Premises and/or the Site).
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Examples of Fault Reference Number in a sentence

  • Fault Handling: All claims for compensation under these terms of this Agreement must be submitted to the Metrotech Account Executive within 30 days of the date of the Fault Reference Number.

  • The Fault Reference Number should be quoted on all subsequent communications regarding that Fault.

  • The following words/acronyms not otherwise defined in Part 4 shall have the following meanings for the purposes of this Agreement (and for the avoidance of doubt, all capitalised terms used in this Part 3 that are not defined below shall have the meanings given to them in Part 4): The length of time from the issue of the Fault Reference Number to restoration of the Service and/or associated equipment, measured in accordance with this Service Standard.

  • Fault Handling: All claims for compensation under these terms of this Agreement must be submitted to the OneFibre Account Executive within 30 days of the date of the Fault Reference Number.

  • The TTRF period shall begin once You notify the Business Technical Support Helpdesk of the fault and this being logged as a fault and a Fault Reference Number being allocated.

  • When You report a fault, the Business Technical Support Helpdesk will give You a unique Fault Reference Number.

  • VSL Fault Reference Number ,you will be issued with this when you report the fault.

  • Fault Handling: All claims for compensation under these terms of this Agreement must be submitted to the M247 Account Executive within 30 days of the date of the Fault Reference Number.

  • You may request additional updates at any time by contacting the KC Network Support team on your usual Support telephone number and quote your Fault Reference Number.

  • Faults may be reported to the OneFibre Support Desk as set out in Schedule 3 at which time a Fault Reference Number will be issued.


More Definitions of Fault Reference Number

Fault Reference Number the unique number issued when logging a fault with the Syscomm Support Desk. “Normal Office Hours” hours between 08:30 to 17:30 Monday to Friday excluding bank holidays. “Notification Period” the period of one hour from the time a fault is reported to Syscomm during Normal Office Hours or the first hour of Normal Office Hours following a reported fault outside of these hours.
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