F7- System Reliability definition
F7- System Reliability represents individuals’ concerns on system reliability and negatively associated with concerns on data privacy. F8- Travel Time: indicates individuals’ positive concerns on travel time due to multiple pickups and waiting time and negative concerns on technology (trust and procedure). F9- Stress Relief and Cost-Effectiveness: refers to the beliefs in reducing driving stress and cost-effectiveness. Concerns - Trust issue with the machines/technologies Concerns -Unreasonable fares .753 -.690 .047 .166 -.089 .111 -.402 .097 .201 Concerns - Complicated service request procedure -.618 .075 -.158 -.358 -.138 Benefits -On-demand service -.056 .777 .057 .024 -.146 Benefits -Multitasking .095 -.743 -.065 .039 -.166 Concerns - Low reliability .067 .013 .945 -.023 -.068 Concerns - Data privacy .461 -.274 -.582 .046 -.109 Concerns - Higher travel time due to waiting time and multiple pickups Benefits -Less driving stress .091 .102 .008 -.211 -.070 -.017 .940 -.003 Benefits -Cost-effectiveness -.124 .249 .000 -.056 .688 In terms of reasons for or against private vehicle ownership, the following four factors were identified, as shown in Table 11.