extremely unlikely definition
extremely unlikely and 10 means “extremely likely”). Only respondents who indicated they had heard of EVT answered this question.
extremely unlikely and 10 means “extremely likely.” This rating, or NPS, is a well- established measure of customer loyalty. With the NPS, respondents are grouped as promoters (score 9-10), passives (7-8), and detractors (0-6). The NPS is calculated by subtracting the percentage of detractors from the percentage of promoters and is presented as a whole number.