Extended Support Software definition
Examples of Extended Support Software in a sentence
In requesting Technical Support Services, Customer will report any problems or questions related to the operation of any Supported Software or Extended Support Software in accordance with DataBank’s then‐applicable reporting policies.
Customer shall be required to submit a purchase order for the purchase of Maintenance and Support under this Agreement under this Section 5 applicable to each Supported Software or Extended Support Software module.
Customer shall pay to DataBank Annual Maintenance Fees in such amounts as are invoiced by DataBank for all renewal maintenance periods after the initial maintenance period applicable to a particular Supported Software or Extended Support Software module under paragraph (a) above.
Maintenance does not include any Services that DataBank may provide in connection with assisting or completing an upgrade of Supported Software or Extended Support Software with any available Upgrade and Enhancement, unless application of such Upgrade and Enhancement is necessary to correct a reported bug in the Software as confirmed by DataBank.
This Agreement does not govern, and DataBank shall not be responsible for, the maintenance or support of any software other than Supported Software or Extended Support Software, or for any hardware or equipment of any kind or nature, whether or not obtained by Customer from DataBank.