Expert User definition

Expert User means a User, appointed, and authorized by Customer to provide First Line Support to other Users and to receive Help Center Support from Bottomline.
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Expert User is a named person within the Customer’s organisation, who has been trained by Double First as an Expert User. Typically, there would be one Expert User per specific area of The Software.
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Expert User means Client designated personnel with such training, competency, skills and experience as is necessary to train Authorized Users in the proper use of the Services, to provide first level support services to Authorized Users.
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Examples of Expert User in a sentence

  • If the initial attempt to diagnose the issue or answer the User Assistance request is unsuccessful, the Expert User will then raise the issue with Deswik Support.

  • If the initial attempt to diagnose the issue or answer the user assistance request is unsuccessful, the Expert User will then raise the issue with Deswik Support.

  • If the initial attempt to diagnose the issue or answer the User Assistance request is unsuccessful, the Expert User will then raise the issue with Loadscan Support.

  • Support Logging Methods Email: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ Web: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/support/ Support Call Requirements • Users logging support calls must be registered as the Expert User or a registered contact for the organisation.

  • Support Logging Methods Email: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ Web: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/support/ Support Call Requirements  Users logging support calls must be registered as the Expert User or a registered contact for the organisation.