Executive Complaints definition

Executive Complaints means (i) any complaint received by a Party from any Network or the Better Business Bureau relating to the Programs and (ii) any material written complaints received by or elevated to senior management of any Party relating to the Programs other than a Regulatory Communication.
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Examples of Executive Complaints in a sentence

  • Manager shall catalog and maintain copies of all Criticisms, Regulatory Communications, Legal Documents, Executive Complaints and Cardholder Complaints received by Manager (collectively, “Complaints”), and responses thereto for the period required by Applicable Law or such longer period as specified by ▇▇▇▇▇▇ Bank in a written notice to Manager.

  • At Fannie Mae’s request, Nationstar will provide Fannie Mae with a database report of such Executive Complaints containing such data as Fannie Mae may reasonably request.

  • Manager and ▇▇▇▇▇▇ Bank shall jointly approve the final responses for all Executive Complaints.

  • Company and Bank shall jointly approve the final responses for all Executive Complaints.

  • Bank shall approve the final response for such Executive Complaints; Affirm shall not respond to a Regulatory Authority or other Executive Complaint under this Section 12.1 without Bank’s written approval of such proposed response, except to the extent required by Applicable Law or as mandated by such Regulatory Authority or Executive Complaint.

  • On a monthly basis, Nationstar shall provide Fannie Mae with a summary of all Executive Complaints related to Mortgage Loans, including a summary of the issue and resolution along with date received and resolved.

  • Company shall catalog and maintain copies of all Criticisms, Regulatory Communications, Legal Documents, Executive Complaints and Account Holder Complaints received by Company (collectively, “Complaints”), and responses thereto for the period required by Program Standards or such longer period as specified by Bank in a written notice to Company.

  • Upon request by Fannie Mae, Nationstar shall provide Fannie Mae with a scanned copy of any such Executive Complaints.

  • For purposes of this Agreement, Criticism, Executive Complaints and Operational Complaints are collectively referred to as “Complaints”.