Excusable circumstances definition

Excusable circumstances are those circumstances in which, despite its reasonable efforts, Greyhound is excused from compliance with specified provisions of paragraphs 13(b) and (c). These circumstances include, without limitation, the unforeseen failure, breakdown, or unavailability of the lift-equipped buses or assistive devices; the unforeseen absence or lack of sufficient trained Greyhound personnel; locations or environmental conditions where lift-equipped buses cannot reasonably operate; the inability to provide assistance due to unusual or excessive demand or without delaying its bus service; or the inability to provide such assistance at a reasonable cost.