Error Incident definition
Examples of Error Incident in a sentence
An Error Incident is a single or series of NAV Errors that results from the same act, omission, or use of incorrect data.
Further, it is possible that the same Error Incident causes an NAV Error, or a Material NAV Error, on one or several days but not all consecutive days during the Error Period (e.g., an unrecorded corporate action results in an improper share position that causes the NAV impact to fluctuate above/below a full cent (or above/below ½ of 1%) on different days prior to discovery and correction).
For the avoidance of doubt, a gain in one fund may not be used to offset dilution in another fund resulting from the same (or unrelated) Error Incident.
An interruption in the Subscription Services shall not be considered a breach of Licensor’s obligations hereunder if: (i) Licensor promptly takes all reasonable steps to restore the Subscription Services; or (ii) the interruption in Subscription Services results from a Customer Error Incident, a Force Majeure, regularly scheduled or emergency maintenance, or due to an Internet Disruption.
When our support team receives a call from you that a Downtime has occurred or is occurring, we will work with you to identify the cause of the Downtime (including whether it may be the result of a Client Error Incident or Force Majeure).
Our Responsibilities When our support team receives a call from you that Downtime has occurred or is occurring, we will work with you to identify the cause of the Downtime (including whether it may be the result of Planned Downtime, a Client Error Incident, Denial of Service attack or Force Majeure).
An interruption in the Subscription Services shall not be considered a breach of Licensor's obligations hereunder if: (i) Licensor promptly takes all reasonable steps to restore the Subscription Services; or (ii) the interruption in Subscription Services results from a Customer Error Incident, a Force Majeure, regularly scheduled or emergency maintenance, or due to an Internet Disruption.
Client Error Incident is defined as any SaaS Service unavailability related to Client’s applications, Client Data, or Client’s equipment, or the acts or omissions of any user of the SaaS Service.
Time of reaction to Error, Incident or Defective malfunction is 1 hour after notification from Customer during working days and 2 hours after notification from Customer during non-working days.
When ▇▇▇▇▇’▇ support team receives a call from City that a Downtime has occurred or is occurring, ▇▇▇▇▇ will work with City to identify the cause of the Downtime (including whether it may be the result of a City Error Incident or Force Majeure).