Enhancement Services definition
Examples of Enhancement Services in a sentence
The process for requesting and approving Customization Services shall be the same as for Enhancement Services described in Section 3.4(b).
Company shall pay M42 an annual fee equal to three percent (3%) of Company’s annual Revenue (as defined below), for the relevant period, as payment for all Services provided by M42 in connection with this Agreement, including Maintenance Services, Support Services, Enhancement Services, Customization Services, and Professional Services (the “Service Fee”).
Company may request Enhancement Services by submitting a detailed request to M42.
Support Services do not include development of new features or functionality (which shall be provided as Enhancement Services pursuant to a SOW); customization or modification for Company’s specific requirements (which shall be provided as Customization Services pursuant to a SOW); or training or consulting services (which shall be provided as Professional Services pursuant to a SOW).
The process for requesting and approving Professional Services shall be the same as for Enhancement Services described in Section 3.4(b).
Enhancement Services may include: development of new features or functionality; significant improvements to existing features; performance optimizations; or integration with third-party systems or technologies.
Maintenance Services do not include development of new features or functionality (which shall be provided as Enhancement Services pursuant to a SOW); customization or modification for Company’s specific requirements (which shall be provided as Customization Services pursuant to a SOW); or training or consulting services (which shall be provided as Professional Services pursuant to a SOW).