Engage Services definition

Engage Services means the integration of the Castlight Services and Anthem Clinical Programs, including (i) any routine modifications and enhancements made pursuant to Section 16 of the SaaS Agreement, and (ii) other upgrades, modifications and enhancements thereto made by Castlight during the Term of this SOF 5 as mutually agreed by the Parties. The Engage Services are offered in four (4) different categories: Engage Basic, Engage Standard, Engage Elite and Engage Elite Plus (as such terms are defined herein). The Parties agree that the Engage Services do not include any Jointly Developed Products (as defined in Section 1.1.9 of the SaaS Agreement).
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Examples of Engage Services in a sentence

  • Two-Way Data Exchange Integration: Bi-directional integration of selected third party partners where Castlight sends contextual User data about Users to partners and Users are rewarded in real-time for completing progressive actions in real-time within the Engage Services platform.

  • This product support may include support for the Engage Services, Care & Cost Finder Services, or Engage APIs.

  • If such Engage Services are terminated before a fiscal quarter end, Provider shall provide a True-Up Statement to Recipient effective as of such termination date and the True-Up Amount, if any, will be paid by Recipient to Provider or by Provider to Recipient.

  • Implementation support from kickoff through launch of the Engage Services platform, delivered by an implementation team.

  • With respect to the Engage Services, the Parties agree that “Anthem Engage” and Anthem’s specified style guidelines shall be the preferred branding and style guidelines marketed to prospective Customers.

  • Castlight shall expose Application Programming Interfaces (“APIs”), to the extent necessary to enable Anthem to make use of certain components of the Engage Services.

  • How to Engage Services Appendix E – EITS Processes and Procedures details how Partner should request information technology services and support from Service Provider and how Service Provider assigns, prioritizes, and escalates Partner requests.

  • Anthem agrees to provide Castlight with all specifications and artwork necessary for Castlight to configure the Engage Services in accordance with the Anthem branding and style guidelines, which shall be substantially similar to the branding specifications provided in Addendum H hereto.

  • Reports and Reporting related to the Engage Services shall be as described in this Part 2 of this Addendum I, and otherwise shall be subject to all the terms and conditions of the SaaS Agreement.