eHQ definition
eHQ means the administration website operated and hosted by MPP, accessed by username and password, which enables the Customer to carry out End-User Support activities (where escalated from MPP’s End-User Support Supplier in accordance with the SOW#2 and associated SLA attached at Schedule G), manage pricing, view Personal Data, download Personal Data, apply refund reason codes defined by Customer, view End-User account Personal Data, End-User credits used (including modifications made by a End-User Support representative), End-User payment details including, name address, type of payment and date of purchase (but excluding credit/debit card and/or other forms of payment details), send End-Users Emails and SMS messages and generally administrate the Services.