DTTR definition

DTTR means the time taken to repair or replace a faulty CPE router for Business VPN Small Off-Net.
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DTTR or "Device Time To Repair" means the time taken to repair or replace the CE Router, beginning when Orange’s fault diagnosis determines that the Outage was caused by a malfunctioning CE Router and ending when Orange closes the Incident report after informing Customer that the Service is restored.
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Examples of DTTR in a sentence

  • Upon Customer’s request, Orange will verify using the information recorded in its Incident case management system whether or not it repaired or replaced the CPE CE router within the NBD DTTR Service Level.

  • For clarity, the time (as recorded in Orange’s Incident case management system) when the GCSC closed the Incident Report is the time that Orange will use to determine whether or not it met the NBD DTTR Service Level.

  • There is no monthly Service Level report regarding Orange’s achievement or non-achievement of the NBD DTTR Service Level.

  • Incidents related to, and that affect the proper operational condition of the IPv6 are excluded from the 5-Hour GTTR and NBD DTTR Service Levels.

  • Subject to the limitations, conditions and exclusions described in this clause and in Clause 1.9 (Conditions and Exclusions), if there is an Outage of the Business VPN Small Off-Net and a CPE CE router failure caused the Outage, Orange will either fix or replace such faulty CPE CE router no later than the end of the next Business Day (hereinafter the "NBD DTTR Service Level").

  • If Orange does not achieve the NBD DTTR Service Level during a Month, then Customer will receive a cumulative maximum credit equal to 10% of the Location’s Business VPN Small Off-Net Monthly Recurring Charge; provided, however, for clarity, Customer will only be entitled to receive one (1) Service Level credit per Location per Month regardless of whether Orange failed to fix the Location’s Business VPN Small Off-Net CPE CE router within the NBD DTTR Service Level one or more times during the Month.

  • If Orange does not achieve the NBD DTTR Service Level during a Month, then Customer will receive a cumulative maximum credit equal to 10% of the Location’s Business VPN Small Off-Net Qualifying Charge; provided, however, for clarity, Customer will only be entitled to receive one (1) Service Level credit per Location per Month regardless of whether Orange failed to fix the Location’s Business VPN Small Off-Net CPE CE router within the NBD DTTR Service Level one or more times during the Month.

  • Subject to the limitations, conditions, and exclusions described in this clause and in Clause 1.9 (Conditions and Exclusions), if there is an Outage of the Business VPN Small Off-Net and a CPE CE router failure caused the Outage, Orange will either fix or replace such faulty CPE CE router no later than the end of the next Business Day (hereinafter the "NBD DTTR Service Level").

  • If Orange does not achieve the NBD DTTR Service Level during a Month, then Customer will receive a cumulative maximum credit equal to 10% of the Location’s Business VPN Small Off-Net Qualifying Charge; provided, however, for clarity, Customer will only be entitled to receive 1 Service Level credit per Location per Month regardless of whether Orange failed to fix the Location’s Business VPN Small Off-Net CPE CE router within the NBD DTTR Service Level one or more times during the Month.

  • Orange will report the achievement or non-achievement of the DTTR Service Levels on a Monthly basis.

Related to DTTR

  • SFTR means Regulation (EU) 2015/2365 of the European Parliament and of the Council of 25 November 2015 on transparency of securities financing transactions and of reuse and amending Regulation (EU) No 648/2012;

  • SMS means short message service provided by your mobile service provider which:

  • the Scottish Infected Blood Support Scheme means the scheme of that name administered by the Common Services Agency (constituted under section 10 of the National Health Service (Scotland) Act 1978(b));

  • snippet means a legally binding agreement (made pursuant to the provisions of this Framework Agreement) for the provision of the Services made between a Contracting Body and the Supplier comprising of an Order Form and the Call-Off Terms;","size":74,"snippetLinks":[{"key":"legally-binding-agreement","type":"clause","offset":[8,33]},{"key":"the-provisions-of-this","type":"clause","offset":[52,74]},{"key":"framework- agreement","type":"definition","offset":[75,94]},{"key":"the-provision-of-the-services","type":"clause","offset":[100,129]},{"key":"contracting-body","type":"definition","offset":[145,161]},{"key":"the-supplier","type":"clause","offset":[166,178]},{"key":"order-form","type":"clause","offset":[196,206]},{"key":"off-terms","type":"clause","offset":

  • Integrated pest management means careful consideration of all available plant protection methods and subsequent integration of appropriate measures that discourage the development of populations of harmful organisms and keep the use of plant protection products and other forms of intervention to levels that are economically and ecologically justified and reduce or minimise risks to human health and the environment. ‘Integrated pest management’ emphasises the growth of a healthy crop with the least possible disruption to agro-ecosystems and encourages natural pest control mechanisms;