DPS Hardware definition

DPS Hardware means the Hardware associated with Entrust’s Data Protection Solution Product range.
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Examples of DPS Hardware in a sentence

  • In addition, Customer shall warrant that as of the date of the order for renewal is placed that (to the best of its knowledge) all DPS Hardware and DPS Software covered under this Section 9.3 are functioning correctly.

  • The Customer is responsible for ensuring that the unit that has experienced a Problem is made available for collection by the support engineer when the replacement DPS Hardware unit is delivered.

  • The availability of Support Services for DPS Hardware and DPS Software covered under this Section 9.3 is set out in the Support Welcome Pack available at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/-/media/documentation/brochures/customer-welcome-pack-technical-support- br.pdf .

  • Where Customer has used its site DPS Hardware unit spare under the On-Site Spare option it shall be accountable for immediately notifying Entrust’s technical support team in order that arrangements can be made (with no additional cost to the Customer) to collect the faulty DPS Hardware unit and provision a new DPS Hardware unit that can respectively be stored at Customer’s site.

  • Rapid Delivery For UK Mainland And On-Site Spare Service Options: During an active Support Services term, where the Service Pan Level purchased by Customer includes ‘Rapid Delivery’ (available for UK mainland only) or the ‘On-Site Spare’ options, Entrust will, within four (4) operational hours (of a Business Day) of notification that a Hardware unit covered by Rapid Delivery support has experienced a Problem and requires replacement, dispatch a support engineer with a replacement DPS Hardware unit.

  • The Rapid Delivery and On-Site Spare options do not include the installation, de-installation or removal of the DPS Hardware units.