DLY definition

DLY means Number of Calls Answered by a CSR after the call was in the queue for at least 15 seconds labeled as “delayed” to indicate they were answered after the performance standard of answering 90 percent of incoming calls within four rings.
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Examples of DLY in a sentence

  • The Seller* shall also inform SPF* whether the occurrence of weaners deviating from DYL or DLY exceeds 10%.

  • A.6.1. Pool Weaners*: When registering Pool Weaners* for sale, the Seller* shall inform SPF* if the breed combination deviates from DYL or DLY.

  • When registering Pool Weaners for sale, the Seller shall inform SPF if the breed combination deviates from DYL or DLY.

  • The Seller shall also inform SPF whether the occurrence of weaners deviating from DYL or DLY exceeds 10%.

  • A.6.1. When registering weaners for sale, the Seller* shall inform SPF* if the breed combination deviates from DYL or DLY.

  • He shall also inform SPF* whether the occurrence of weaners deviating from DYL or DLY exceeds 10%.

Related to DLY

  • Moped means every vehicle that travels on not more than three wheels in contact with the ground

  • Deadly weapon means any weapon, whether loaded or unloaded, from which a shot may be discharged, or a switchblade knife, gravity knife, billy, blackjack, bludgeon, or metal knuckles.

  • Abused means subjected to child abuse.

  • Ballast means an electronic light source control gear between supply and light source to stabilise the electrical current of a gas-discharge light source;

  • Contractor Commercially Sensitive Information means the information listed in the Contractor Commercial Sensitive Information Annex to the Contract being information notified by the Contractor to the Authority which is acknowledged by the Authority as being commercially sensitive information.