Direct Service Hours (DSH definition
Direct Service Hours (DSH means the time measured in minutes and portion of hours that 28 a clinician spends providing services to Clients or significant others on behalf of Clients. DSH credit, both 29 billable and non-billable minutes, is obtained by providing mental health, case management, medication 30 support, and crisis intervention services to Clients open in Integrated Records and Information System 31 (IRIS) which includes both billable and non-billable services.