Customer Support Hours definition

Customer Support Hours means 24 hours a day on Business Days in the region in which the Customer Support function is based (Customers will be issued with Customer Support contact information local to their region). For Customers local to the EMEA-based Customer Support facility, the Customer Support facility will also be available on weekends and public holidays (excluding Christmas Day), between 8am to 8pm (GMT).
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Customer Support Hours means from 09:00 to 18:00 UK time on each Business Day;
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Examples of Customer Support Hours in a sentence

  • B Technical Support: (1) On-site and Telephone Customer Support Hours: Standard Hours: 7:00 am to 7:00 pm CT/CST, Monday through Friday, except for Kofile holidays.

  • Company shall reasonably determine the priority level of Errors, pursuant to the following protocols and take the following actions during the Customer Support Hours.

  • Your service includes unlimited telephone support on ▇▇▇▇ ▇▇▇ ▇▇▇▇ or you may submit email requests for service/support to our dedicated Provisioning and Support Team ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Core Customer Support Hours (a Core Day) are from 08:00 to 17:30 weekdays, excluding Bank Holidays.

  • Customer Support Hours of Operation An agent will be available to assist you twenty-four (24) hours a day, seven (7) days a week through a toll-free telephone line for contacting such service group (excluding Christmas Day, New Year’s Day, Easter Sunday, Memorial Day, Independence Day, Labor Day and Thanksgiving Day, when the Call Center will close as of 11:00 p.m. Eastern Time the day before the holiday and reopen on 11:00 p.m. Eastern Time on the day of the holiday).

  • In the event County does not have enough Annual Customer Support Hours available, Riskonnect shall provide a reasonable estimate on the support hours needed to address County’s support need.