Customer Impact definition

Customer Impact means [**]. [**] = Confidential treatment requested for redacted portion, redacted portion has been filed separately with the Commission.
View Source

Examples of Customer Impact in a sentence

  • ARISTA PROBLEM PRIORITIZATION AND ESCALATION GUIDELINE PROBLEM PRIORITY DEFINITIONS: Priority 1: (Critical Customer Impact).

  • The Supplier agrees to provide to the Buyer a copy of the Customer Impact Assessment final report and the executed Connection Cost Recovery Agreement within ten (10) Business Days of the Supplier’s receipt of each of such documents.

  • Major system function is unavailable or degraded (workaround available) - Running unprotected - New installation deadline approaching P3 Routine: Limited End-User Customer Impact: Product function is largely unaffected; non-urgent questions or delays.

  • APPENDIX A ARISTA PROBLEM PRIORITIZATION AND ESCALATION GUIDELINE PROBLEM PRIORITY DEFINITIONS: Priority 1: (Critical Customer Impact).

  • Function Activity area 5yr target metric Justification Customer Impact of channel shift 3% per annum reduction in call volumes (total 15%) Limited savings have been assumed in this area due to the optional nature of this function and the variation in the back office systems and processes which would reduce the level of productivity and occupancy rates that can be achieved through sharing until systems and processes converge.

  • PROBLEM PRIORITIZATION AND ESCALATION GUIDELINE PROBLEM PRIORITY DEFINITIONS: Priority 1: (Critical Customer Impact).

  • Permitting Permit Name Probability Required Duration to Acquire Permit Status Estimated Completion Date Article VII-Segment A Certain 1 year In Progress November, 2020 Article VII - Segment B Certain 1 year In Progress February, 2021 Investment Recovery and Customer Impact Investment Recovery A portion of these projects are subject to a contribution in aid of construction (CIAC) and will have no rate impact on customers.

  • Task 5: Customer Impact Analysis – Based on the preliminary range of value as developed with the City and the bill frequency and financial evaluation, Raftelis will prepare a limited City System analysis of the impact of consolidating the Town System into the City System (potential rate increases or decreases, changes in cash flow, etc.) and the potential impact to rates for customers receiving service from both the City and Town Systems.

  • Impact Level Customer Impact Criteria 1 Critical Service Impact Issue critically affects the primary business service, major application, or mission critical system.

  • Characteristics of a Severity 1 issue include: Impact Level Customer Impact Criteria Business service is not operational Production system crashes Data integrity at risk Production backup and recovery operations fail.

Related to Customer Impact

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • Customer Software means software which is owned by or licensed to the Customer, including software which is or will be used by the Supplier for the purposes of providing the Goods and/or Services but excluding the Supplier Software;

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Customer Technology means Customer's proprietary technology, including Customer's Internet operations design, content, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by Customer or licensed to Customer from a third party) and also including any derivatives, improvements, enhancements or extensions of Customer Technology conceived, reduced to practice, or developed during the term of this Agreement by Customer.