Customer Facing Documentation definition
Customer Facing Documentation means any form of communication produced and/or issued by the BBC and/or the Contractor and forwarded to the Customer regarding any part of the Service; "Customer" means any person or organisation who may require or is in possession of a Licence and includes the agent authorised in accordance with the BBC TV Licensing Customer ID Policy set out in the BBC Policies; "Data Due Diligence Plan" or "Data DDP" means the plan approved by the BBC in accordance with Clause 38.5.3; "Data Processing Practices and Procedures" means the systems, practices and procedures which the Contractor intends to use in its processing of Personal Data and processing will have the meaning set out in Section 1(1) the Data Protection Act 1998; "Data Protection Law" means the European Community Directive 95/94/EC and all Law implementing the same in the UK, including the Data Protection Act 1998 and the relevant subsidiary legislation and Codes of Practice issued by the Information Commissioner from time to time, together with any other legislation of the European or UK Parliaments or of the jurisdiction of the Locations coming into force during the Term which is designed to protect individuals with regard to the processing of their Personal Data; "Data Room Files" means the information contained in the BBC data room made available to the Contractor from 1 March 2011 to 13 September 2011; "Data Subject" shall have the meaning given to it under Data Protection Law; "Date Compliant" means that dates can be accurately processed (including calculating, comparing and sequencing date data) from, into and between centuries and/or years, including leap year calculations so that neither performance of the Services nor functionality of any part of the Service Architecture is affected by any change in date; "DCMS" means the Department for Culture, Media and Sport or such other department of H.M. Government which may be given responsibility for matters relating to the Licence Fee; "DDI Scheme" means the scheme for the payment of the Licence Fee known as the Direct Debit Instalment scheme that closed in April 2014 following the implementation of Change Request 1380 (Closure of DDI Scheme) and migration of Customers to alternative payment schemes; "Deliverable" means all physical manifestations of the Services and the