CSG Standard definition
Examples of CSG Standard in a sentence
Smaller phone companies are also able to apply to the ACMA for a temporary exemption from complying with the CSG Standard for a nominated geographic area.
When a phone company relies on an exemption from complying with the CSG Standard, it must either notify its customers directly or publish a public notice in a daily newspaper (circulating in the affected customers' area) and on the providers website specifying the services affected and the range of phone numbers to which the exemption relates.
Phone companies are exempt from complying with the CSG Standard for services affected by an MSD, or for areas that are affected by the need to move staff or equipment to an area affected by an MSD.
The CSG Standard only applies where we offer a CSG service at a customer’s location.
The CSG Standard applies to residential and small business customers with 5 or less Standard Telephone Services.
Customer transfer, irrespective of whether the transfer to a new phone company involves the connection of a new service, is not covered by the CSG Standard.
The CSG Standard covers fixed telephone services: Standard Telephone Service and 5 specified Enhanced Call Handling Features (Call Waiting; Call Forwarding; Call Barring/Control; Calling Number Display; Calling Number Display Blocking).
Part 5 of the Telecommunications (Customer Service Guarantee) Standard 2011 (the CSG Standard) allows us to propose that you waive the protections and rights provided under the Customer Service Guarantee (CSG).
We will include the value of any credits on your Account (for example, credits applied under the CSG Standard), if applicable.
If you would like to know more about the CSG Standard please refer to the Foxtel Website or contact us.