Cross Functional Services definition
Examples of Cross Functional Services in a sentence
Figure 1 depicts the relationship between the Cross Functional Services SOW, and all SOWs within the scope of the Agreement.
Service Provider is responsible per Exhibit 2.1.2, Cross- Functional Services, and Exhibit 13, Reports, to provide timely and integrated data feeds to the MSI for reports placed on the DCS Portal, including Configuration Management.
To the extent that such Entity obtains only a portion of the Services within a Tower or less than all of the related Cross Functional Services required to support the selected Services, Supplier will promptly notify Kraft if it believes the Service Levels and the pricing for the partial services may have to be modified to take account of Supplier’s diminished control of the Service Levels and any change in Supplier cost structure for providing the partial set of Services.
Figure 1 depicts the relationship between the Cross Functional Services SOW, and all Schedules within the scope of this Agreement.
ACS responsibilities include, but are not limited to, the provisioning, management, administration and troubleshooting of the following data network Services: n Wide-area Network (WAN) n Local-area Network (LAN) n Virtual Private Network (VPN) n Network Security As depicted in Figure 1 below, in addition to the Service described in this Data Network Services SOW, ACS is responsible for providing the Services described in Schedule 2A – Cross Functional Services SOW.
The following defined terms shall apply to this Cross Functional Services SOW and the applicable SLRs/SLAs: SL1 (Storage Level 1) – SAN storage based upon a utility pricing model which is subject to storage SLAs requiring data set restoration to commence within 3 hours or less following a request.
Recovery procedures will be capable of restoring Service delivery for failed Service Tower data and applications according to the Cross Functional Services restoration SLRs listed below.
Without limiting the terms of Section 2.11.1 of the Agreement, ACS shall provide written reports to Symetra regarding ACS’ compliance with the SLRs and other management reports specified in this Cross Functional Services SOW.
The Cross Functional Services include those services, functions and responsibilities identified as Contractor’s responsibility in the following matrix.
As such, this Cross Functional Services SOW shall apply to the service environments as specified in each IT Service Tower SOW.