Critical Software definition
Examples of Critical Software in a sentence
Severity Support Type Description Response Time Resolution Time & Description Critical Software Defect An essential function of the Software has ceased to work, which prevents performance of critical day-to-day business activities.
However, subject to the other terms of this Agreement, where any issue arises in respect of which the Services are being or are to be provided and which either Simitive becomes aware of or which is notified to Simitive by the Customer in writing, Simitive will use reasonable endeavours to respond and resolve the issue as swiftly as is reasonably practicable and in accordance with the following service levels: 1 Critical Software problem or issue.
Such Critical Software shall be so designated in specific Task Orders and shall contain specific Service Level Agreements, response times and acknowledgment, business continuity, and disaster recovery requirements.
If CINGULAR does not furnish SUPPLIER a "Notice of Acceptance" or "Notice of Critical Software Found" (if any) within sixty (60) days of SUPPLIER's Feature Trial Report, the installed software feature shall be deemed accepted.
Severity Level Severity Definition Target Response Target to Resolution 1 Critical Software is inoperable, such that the Software cannot be initiated or a mainstream program error has rendered an entire module or major business function inoperable.
Disability Insurance - Long-Term Disability Coverage on such terms as Employer may establish for all of its employees Other Fringe benefits - None ADDENDUM 1 RELOCATION AGREEMENT Mission Critical Software, Inc.
P1 Critical Software is unavailable resulting in a direct and critical business impact to the Customer.
Critical Software Changes result from troubles characterized as Critical or Major.
Active Software Escrow Agreements in Place for All Mission Critical Software.
THIS OPTION WILL BECOME EFFECTIVE UPON RECEIPT BY THE COMPANY OF ONE FULLY EXECUTED COPY OF THIS AGREEMENT EXHIBIT A 1997 STOCK OPTION PLAN EXERCISE NOTICE Mission Critical Software, Inc.