Critical situation definition

Critical situation means the occurrence of an exceptional situation in which increased imports of concessional goods and products cause or threaten serious injury and warrant prompt counteraction.
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Critical situation is defined as a situation in which an Error materially impacts Licensee's and/or a Customer's productivity and/or service levels. Upon receipt of notification of a Critical Situation by the GeoTel support organization, GeoTel will work with Licensee and/or the Customer on a continuous, 24 hour per-day basis, and resolve the Critical Situation within five (5) calendar days from such notification. GeoTel can respond to a Critical Situation through providing an Update, patch, revision or temporary workaround solution or by replacing the affected Program copy with a Program copy conforming to the Specifications, and GeoTel shall be deemed to have "resolved" a Critical Situation if it has either corrected the Error(s) or moved Licensee and the Customer to either a "Moderate" or "Other Situation" status, as defined below.
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Critical situation shall have the meaning set forth in Section 11.1 B 1(i).
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Examples of Critical situation in a sentence

  • The urgency is less than in a Business Critical situation because of a lesser immediate or impending effect on system performance, customers, and the customer’s operation and revenue.

  • The urgency is less than in a Business Critical situation because of a lesser immediate or impending effect on system performance, customers, and Axtel’s operation and revenue.

  • The urgency is less than in a » Any system failure without direct immediate impact Business Critical situation because of a lesser » Intermittent degradation of services; partial loss of access to provisioning immediate or impending effect on system » Software application/migration issues that do not impact service performance, customers, and the customer’s » Reduction in any capacity/traffic measurement function operation and revenue.

  • The urgency is less than in Business Critical situation because of a lesser immediate or impending affect on system performance, customers, and the customer’s operation and revenue.

  • Within 5 business days Priority Impact Definition Examples 1 Critical Impact Critical situation affecting service availability to all customers.

  • The urgency is less than in a Business Critical situation because of a lesser immediate or impending affect on system performance, customers, and the customer’s operation and revenue.