Critical Response Time definition

Critical Response Time means the time interval between activation of the high wet well level alarm in a Pump Station and the SSO or CSS Release under peak flow conditions.
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Critical Response Time. 15 minutes during Operating Hours, and 30 minutes during Non-Operating Hours;
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Examples of Critical Response Time in a sentence

  • Service Level Requirement: Critical Response Time = 15 mins Service Level Failure: Critical Response Time > 30 mins Service Level Failure Remedy: In the event of a Service Level Failure, Client will be credited 5% of the fees, and will be credited an additional 5% of such fees for each additional 30 minutes by which the Service Level Requirement is missed for a specific Incident to a maximum of 25% of the total Services amount.

Related to Critical Response Time

  • Emergency medical responder or “EMR” means an individual who has successfully completed a course of study based on the United States Department of Transportation’s Emergency Medical Responder Instructional Guidelines (January 2009), has passed the psychomotor and cognitive examinations for the EMR, and is currently certified by the department as an EMR.

  • Initial Response means the first contact by a Support Representative after the incident has been logged and a ticket generated. This may include an automated email response depending on when the incident is first communicated.

  • PQQ Response means the response submitted by the Supplier to the pre-qualification questionnaire issued by the Authority on 06/03/2012;

  • Corporate Social Responsibility (CSR) means and includes but is not limited to:-

  • Remedial response means a measure to stop and correct prohibited conduct, prevent prohibited conduct from recurring, and protect, support, and intervene on behalf of a student who is the target or victim of prohibited conduct.