Critical Bug definition

Critical Bug means each of the following:
Critical Bug means a software bug that could potentially cause severe negative impact on the service, such as customer service data corruption or unavailability of the primary functions of the service.
Critical Bug where a critical process fails or where the entire System becomes unusable for Users or degraded in a way that many Users cannot access or cannot save their data online, the response time from the time that the Licensee's Agent makes confirmed contact with the Licensor Agents, will be 16 business hours;

Examples of Critical Bug in a sentence

  • The Licensee may withdraw from this Agreement if the Licensor fails to correct the Critical Bug even after the Licensee's third notice pursuant to Article 21.2 of this Agreement.

  • Under the Enhanced version of SMS Direct service (Enhanced SMS Direct), SMS will purchase an appropriate IOS bugfix, SmartNET, or Cisco Base contract on Customer’s behalf if Customer encounters a Critical Bug in Customer’s current operating environment.

  • If the Licensor fails to correct the Critical Bug within the time limits specified in Article 19.3 of this Agreement, the Licensor shall be obliged to pay to the Licensee a contractual penalty of 0.05% of the price referred to in Article 9.1 of this Agreement for each day of delay.

  • Throughout the Term, the Company shall make commercial reasonable efforts to provide Critical Bug F ixes for the Solution.


More Definitions of Critical Bug

Critical Bug means cases where Expedia cannot conduct commerce or where Maps are down and not functioning due to problem caused by Microsoft. In the case of a Critical Bug, Microsoft's Geography Product Unit and Expedia will designate resources to continuously work on such Critical Bug 24x7. Microsoft Confidential
Critical Bug means any bug, problem, error or difficulty experienced with the operation of goScan that threatens your ability to generate revenue, and includes goScan or a web application being down or the system not being accessible;