Cramming definition
Cramming means the practice of charging Customers for services that they have not ordered or have been sold in a deceptive manner such that the customer is not reasonably aware of the nature or price of the service for which he or she is being charged.
Cramming means the addition or deletion of a product or service for which a separate charge is made to a telecommunications service customer’s account without the verified consent of the affected customer. “Cramming” does not include the addition of extended area service to a customer account pursuant to board rules, even if an additional charge is made. “Cramming” does not include telecommunications services that are initiated or requested by the customer, including dial-around services such as “10-10-XXX,” directory assistance, operator-assisted calls, acceptance of collect calls, and other casual calling by the customer.
Cramming means the placement of unauthorized, misleading, or deceptive charges on a customer's telephone bill for products or services that were never ordered by the customer.
Examples of Cramming in a sentence
The Cooperative shall have the right to terminate the certification of a supplier if it is determined the Electric Supplier has engaged in Slamming, Cramming or other unethical tactics.
Agent acknowledges and will strictly adhere to Section 7, CloudWest’s Policies and Procedures Regarding Slamming and Cramming Prevention.
Customer authorizes Verizon to provide the following blocks: International Block, 900/976 Block, Cramming Block, 3rd Party Billing Block.
Cramming occurs when a customer is charged for products or services they have not ordered or may not have ever received.
Agent shall acknowledge and strictly adhere to Section 7, N2NET’s Policies and Procedures Regarding Slamming and Cramming Prevention.
More Definitions of Cramming
Cramming means a submission or inclusion of unauthorized, misleading, or deceptive charges for products or services on a customer's utility bill. Cramming does not include charges required or explicitly authorized by law.
Cramming. Before new charges appear on your bill, Just Energy must inform you of the product or service, all associated charges, and how these charges will be billed and obtain your consent to purchase the product or service. If you believe your bill includes unauthorized charges, you may contact Just Energy to dispute the charges and file a complaint with the PUCT. Just Energy will not terminate your service or file an unfavorable credit report against you for nonpayment of disputed charges, unless the dispute is resolved against you. If the charges are unauthorized, Just Energy will cease charging you for the unauthorized service or product, remove the unauthorized charge from your bill, and refund or credit all money you paid for any unauthorized charge within 45 business days. If charges are not refunded or credited within three billing cycles, interest shall be paid to you on the amount of any unauthorized charge until it is refunded or credited, calculated at an annual rate established by the PUCT. You may request all billing records under Just Energy’s control related to any unauthorized charge within 15 days after the date the unauthorized charge is removed from your bill. Just Energy will not re-bill you for any charges determined to be unauthorized. Payment Arrangement/Plan: Payment Arrangement/Plan: If you cannot pay your bill, please call Just Energy immediately. Just Energy offers level/ average payment plans to customers who are not currently delinquent in payment. Just Energy may offer you a payment arrangement that allows you to pay your bill after your due date, but before your next bill is due. Just Energy may offer you a deferred payment plan, which allows you to pay an outstanding bill in installments that extend beyond the due date of your next bill. Deferred Payment Plans must be offered (unless the customer previously defaulted or is already on a Deferred or Level Payment Plan) during summer months (July – September) and winter months (January
Cramming means the fraudulent adding of unauthorized charges to a consumer’s phone bill.
Cramming. Before any new charges are included on your electric bill, your REP must inform you of the product or service, all associated charges, how these charges will appear on your electric bill and obtain your consent to accept the product or
Cramming. Antes de que aparezcan nuevos cargos en su cuenta, Just Energy debe informarle sobre el producto o servicio, todos los cargos asociados, cómo serán facturados estos cargos, y obtener su consentimiento para comprar el producto o servicio. Si usted cree que su cuenta incluye cargos no autorizados, puede ponerse en contacto con Just Energy para debatir los cargos y presentar una queja ante la PUCT. Just Energy no dará por terminado su servicio ni emitirá un informe de crédito desfavorable en su contra por el no pago de cargos en debate, a no ser que la controversia sea resuelta en su contra. Si los cargos son no autorizados, Just Energy dejará de cobrarle el servicio o producto no autorizado, retirará el cargo no autorizado de su cuenta, y le reembolsará o acreditará toda suma de dinero pagada por usted por todo cargo no autorizado dentro de los siguientes 45 ▇▇▇▇ hábiles. Si los cargos no le son reembolsados o acreditados en un plazo de tres ciclos de facturación, le deberán ser pagados intereses sobre el monto de todo cargo no autorizado hasta tanto éste le sea reembolsado o acreditado, calculados a una tasa anual establecida por el PUCT. Usted puede solicitar todos los registros que estén bajo el control de Just Energy relacionados a todo cargo no autorizado en su factura, en un período de 15 ▇▇▇▇ luego de la fecha en que los cargos no autorizados ▇▇▇▇ retirados de su cuenta. Just Energy no le volverá a facturar ningún cargo que haya sido determinado como no autorizado. Plan/Acuerdo de pagos: Si Ud. no puede pagar su factura, sírvase llamar de inmediato a Just Energy. Just Energy ofrece planes de pagos parejos o en base a promedios a los clientes no morosos. Just Energy podrá ofrecerle un acuerdo de pagos que le permitirá pagar su factura después de la fecha de vencimiento, pero antes del vencimiento de la próxima factura. Just Energy podrá ofrecerle un plan de pago diferido que le permitirá pagar una factura pendiente en cuotas que podrán extenderse más allá de la fecha de vencimiento de su próxima factura. Los Planes de Pago Diferido deberán ofrecerse (a menos que el cliente hubiera incumplido con anterioridad o se hubiera ya incorporado a un Plan de Pago Diferido o Pagos Parejos) durante los meses de verano (▇▇▇▇▇ a Septiembre) y los meses de invierno (Enero a Febrero) o durante eventos climáticos extremos, a los siguientes clientes residenciales: (a) LITE-UP (b) Cuidado Crítico/Afección Crónica (c) aquellos que expresen incapacidad de pagar en tanto no...
Cramming antes de que aparezcan nuevos cargos en su factura, su REP debe informarle sobre el producto o servicio, todos los cargos asociados y cómo se facturarán estos cargos y debe obtener su consentimiento para comprar el producto o servicio. Si cree que su factura incluye cargos no autorizados, puede comunicarse con su REP para disputar los cargos y presentar una queja ante la PUCT. Su REP no cancelará su servicio ni presentará un informe de crédito desfavorable en su contra por falta de pago de los cargos en disputa, a menos que la disputa se resuelva en su contra. Si los cargos no están autorizados, su REP dejará de cobrarle por el servicio o producto no autorizado, eliminará el cargo no autorizado de su factura y le reembolsará o acreditará todo el dinero que pagó por cualquier cargo no autorizado dentro de los 45 ▇▇▇▇ hábiles. Si los cargos no se reembolsan o acreditan dentro de los tres ciclos de facturación, ▇▇ ▇▇ ▇▇▇▇▇▇▇ intereses sobre el monto de cualquier cargo no autorizado hasta que se reembolse o acredite, calculados a una tasa anual establecida por la PUCT. Puede solicitar todos los registros de facturación bajo el control de su REP relacionados con cualquier cargo no autorizado dentro de los 15 ▇▇▇▇ posteriores a la fecha en que se eliminó el cargo no autorizado de su factura. Su REP no le volverá a facturar ningún cargo que se determine no autorizado.
Cramming means billing for goods or services not requested or authorized by a