Correspondence system definition
Correspondence system means a set of paper-based and electronic communications and associated documents, sent, received, generated, processed and stored during the conduct of business.
Correspondence system. IMS will send custom form letters, track outgoing correspondence, and log incoming correspondence. IMS will create the form letter templates, which will then reside in the IMS system for repeated use, based on the guidelines provided by Customer. IMS will save a copy of the letter online and create a history record showing that a letter was sent. IMS will produce user activity reports from the Correspondence System that assist in tracking outgoing correspondence created by an individual user or group of users on any date. These reports will be provided to Customer upon reasonable request.