Continuous Support definition

Continuous Support. Equipment and Core Software Product Maintenance shall be subject to the terms of this Agreement and shall include (a) EMC keeping the Equipment and Core Software in good operating condition in conformance with applicable specifications, which includes remedial maintenance and the installation of engineering changes deemed necessary by EMC; (b) 24-hour English-language help line service, seven days per week, via telephone or other electronic media; (
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Examples of Continuous Support in a sentence

  • If the problem cannot be solved remotely, an expert may come to your location (by means of a separate support order or through the Continuous Support Support Agreement).

  • Customer Support requests submitted pursuant to the Column Continuous Support plan and on the Quote will be subject to Column’s Criteria for Escalation on Appendix A, and the response times below.

  • The company will provide Customer with an Annual IT Audit assessment and report provided they have signed up to the company’s Continuous Support Program.

  • The following conditions also apply to Support Agreements and Continuous Support Agreements: ● conditions in associated agreement (s) about services purchased from GeeFirm; ● provisions from General Terms and Conditions of ICT Nederland c.q. NL Digital; ● any additional or service-specific conditions of the relevant cloud services, as defined by our Suppliers and Technology Partners (e.g. Zoho, Google).

  • The following conditions also apply to Support Agreements and Continuous Support Agreements: ● conditions in associated agreement (s) about services purchased from GeeFirm; ● provisions from General Terms and Conditions of ICT Nederland; ● any additional or service-specific conditions of the relevant cloud services, as defined by our Suppliers and Technology Partners (e.g. Zoho, Google).

  • AUSTIN N.C. will replace and/or transfer a license only for customers enrolled in the Continuous Support Program ("CSP").

  • BMC Continuous Support is the only offering applicable for Mainframe System Management solutions.

  • For AOG-situations outside Amsterdam office hours, engineering and operational support is still available via the Fokker Services Continuous Support Desk; Phone: (international)+▇▇.▇▇.▇▇.▇▇▇▇▇, Telefax: (international)+▇▇.▇▇.▇▇.▇▇▇▇▇.