Consumer Service definition
Examples of Consumer Service in a sentence
The Retailer will, subject to clause 27.1, include in its Consumer Contracts a statement to the effect that it is the Consumer's responsibility to maintain the Consumer Service Lines in a safe condition using a suitably qualified person (except if and to the extent that the Distributor is required by law to provide and maintain those lines or the Distributor agrees to maintain the Consumer Service Lines).
Training tours for Consumer Service Representatives, Sales Associates or Sales Consultant will normally not exceed 8 weeks, but may last up to 12 weeks with discussion with the Local President.
Licensee shall establish and maintain adequate staffing and telephone capacity in relation to the subscriber base and call volume of the Licensed Territory, in order to promptly and adequately receive and respond to calls routed to Licensee through the Consumer Service Number; provided however, that Licensee may establish a centralized location with such capabilities to serve multiple markets for which Licensee has entered into a License Agreement with Licensor, if applicable.
Licensee shall cause its billing department or, if applicable, use its best efforts to cause each of its billing companies or providers of Primary Services, to nonrate calls to the Consumer Service Number made from the Licensed Territory, and to delete any per diem roaming fees if calls from the Licensed Territory to the Consumer Service Number are the only roamer calls made during the twenty-four hour daily billing period.
The Retailer will, subject to clause 27.1, include in its Consumer Contracts a provision to the effect that it is the Consumer's responsibility to maintain the Consumer Service Lines in a safe condition using a suitably qualified person (except if and to the extent that the Distributor is required by law to provide and maintain those lines or the Distributor agrees to maintain the Consumer Service Lines).
Licensee shall immediately notify and cause its dealers, agents, retailers and Affiliates that are using the Marks in the Terminated Market(s) to immediately cease all use of the Marks and participation in the Consumer Service Number program and any Other 800 Programs, and further cause its dealers, agents, retailers and Affiliates to fully comply with all the obligations applicable to Licensee under this Section XII.
In no event will Licensor route calls made to the Consumer Service Number to Licensee, or cause any such calls to be so routed.
Licensor may, in its discretion, expand or introduce new features to the Consumer Service Number program and may afford Licensee the opportunity to participate therein by executing an addendum to this Agreement or other suitable document.
Licensee agrees to actively promote the Consumer Service Number in the Licensed Territory, but may also utilize its own toll free numbers or other numbers in the Licensed Territory.
Licensee may phase in such customer service operations over a period not to exceed six (6) months following the Effective Date hereof, but within (30) days after the Effective Date of this Agreement, Licensee shall, at a minimum, promptly accept and fully respond to all calls routed to Licensee through the Consumer Service Number from 8:00 a.m. to 6:00 p.m., local time, Monday through Friday, excluding national holidays.