Concurrent Call definition
Concurrent Call or “Concurrent Call Channel” means the number of active calls at any given moment which may be supported by Customer service as contracted depending upon number of channels ordered (a Concurrent Call Channel is the same as a Session).
Examples of Concurrent Call in a sentence
Service utilisation may be monitored via the Max Concurrent Call metric outlined in Section 3.4 of this SLA.
Service modifications include increasing or decreasing quantity of Concurrent Call Paths (CCP), relocation of service, or network re-configurations.