Complaint Log definition

Complaint Log means a list of complaint-related information.

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Complaint Log means the database used by Fitch Ratings to record the receipt of Complaints, to retain records of Complaints, and to track the treatment of Complaints.

Complaint Log means a report which is prepared monthly by BMT for each calendar month listing all Complaints received by BMT during the prior calendar month and the disposition of prior Complaints during the prior calendar month. The Complaint Log shall include, without limitation, the date the Complaint was received, the channel of receipt (telephone, email, specific agency such as the FDIC or Better Business Bureau), the date the Complaint was responded to, a description of the issues raised in the Complaint, and a description of the resolution of the Complaint.

Examples of Complaint Log in a sentence

• A review of the complaint will be documented in the student file and in the Complaint Log and an attempt at a satisfactory resolution put in place.

• The FRANCHISEE shall submit the Customer Complaint Log monthly in electronic format to the Environmental Manager within seven (7) Days after the end of the month.

• The Complaint Log shall be submitted to ADMINISTRATOR by the tenth (10th) calendar day of each month.

• BMT shall provide Bank with a copy of the Complaint Log for each calendar month on or before the tenth (10th) day of the following calendar month.

• If Bank is named in the Escalated Complaint, BMT shall notify Bank promptly after receiving such Escalated Complaint and BMT will identify in the Complaint Log which Escalated Complaints specifically name Bank.

• The procedure should include the following process: Customer Complaint Log.

• The Complaint Log shall be available for inspection and review by City upon request.

• The “Hold Date” should also be entered in the Service Complaint Log.

• The Complaint Log shall be maintained on a computerized data base format.

• The approved Complaint Log Template is attached as Schedule G and is incorporated into the Agreement.

More Definitions of Complaint Log

Complaint Log means the list of complaint-related information that is completed and maintained by a local program.

Complaint Log means the database used by Fitch Ratings to record Complaints. The Complaint Log includes the following:

Complaint Log means part of a bed bug management plan that tracks a landlord’s ongoing responses to each bed bug report over the preceding two years. The complaint log shall

Complaint Log means a report which is prepared monthly by BMT for each calendar month listing all Complaints received by BMT during the prior calendar month and the disposition of prior Complaints during the prior calendar month. The Complaint Log shall include, without limitation, the date the Complaint was received, the channel of receipt (telephone, email, specific agency such as the FDIC or Better Business Bureau), the date the Complaint was responded to, a description of the issues raised in the Complaint, and a description of the resolution of the Complaint. “Escalated Complaints” means (i) Complaints filed by, or forwarded from, any federal or state regulator; (ii) Complaints filed with any government official – federal, state or local; (iii) Complaints with specific allegations of discriminatory practices; (iv) Complaints with specific allegations suggesting the Servicer or Purchaser has engaged in an unfair, deceptive, or abusive act or practice; (v) Complaints with specific allegations of fraudulent practices, in each case, with respect to loan servicing; or (vi) Complaints alleging violations of consumer protection laws or regulations. “Depositor" means a current customer of BMT who has entered into a Depositor Agreement. "Depositor Account" means a personal deposit account that is held by Bank in the name or for the benefit of a Depositor pursuant to a Depositor Agreement. "Depositor Agreement" means the agreement that governs the relationship among Bank, BMT and a Depositor and prescribes the terms and conditions under which the related Depositor Account is established, maintained and used, and all related disclosures provided with respect thereto. "Depositor Program" means the administration and processing operation of Depositor Accounts pursuant to the Depositor Agreement. “▇▇▇▇▇▇ Exempt” means financial institutions in the exempt category that have been determined to have, together with their affiliates, reported assets of less than $10 billion, and therefore are exempt from the interchange fee standards under 12 CFR Part 235. "FDIC" means the Federal Deposit Insurance Corporation or any successor entity. "Fees" means all fees and charges generated from the use of the Depositor Accounts, including any Card usage, interchange, and miscellaneous fees. "Financial Transaction(s)" means a Depositor Account transaction involving the withdrawal of funds from or the deposit of funds to a Depositor Account. "Graphic Standards" means all standards, policies, and o...

Complaint Log means a report which is prepared monthly by the Servicer for each Monthly Period listing all Complaints and Escalated Complaints received by the Servicer during the Monthly Period and the disposition of Complaints and Escalated Complaints from all prior Monthly Periods.