Complaint Handling definition

Complaint Handling. User is responsible for handling any complaint with regard to a customer. User must promptly notify Autobooks of any complaint with regard to Autobooks, and Autobooks will handle the receipt of complaints in accordance with its current policies and procedures. If Autobooks is unable to resolve an issue to User’s satisfaction, the complaint resolution procedures in the Agreement will control the process.
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Complaint Handling means handling and resolution of complaints in the financial services sector.
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Complaint Handling means all the processes used to handle a complaint, including intake, screening, opening a case, assigning, investigating, attempting resolution, referring, closing a case, performing follow-up activities, and documenting and record keeping.
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Examples of Complaint Handling in a sentence

  • For the most recent version of these Complaint Handling Procedures, please go to ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇/▇▇▇▇▇▇▇▇▇▇.

  • The dispute or complaint relating to a customer account may be submitted by either party at any time to the NJBPU pursuant to its Complaint Handling Procedures.

  • Please refer to the “Amex Bank of Canada – Complaint Handling Procedures” section of this agreement under the heading “Other Important Information”.

  • You can contact the FCAC as follows: Phone: ▇-▇▇▇-▇▇▇-▇▇▇▇ (English, toll-free) ▇-▇▇▇-▇▇▇-▇▇▇▇ (French, toll-free) e-mail: ▇▇▇▇@▇▇▇▇-▇▇▇▇.▇▇.▇▇ Mail: Financial Consumer Agency of Canada 6th Floor, Enterprise Building ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇, ▇▇▇ ▇▇▇ For the most recent version of these Complaint Handling Procedures, please visit ▇▇▇▇.▇▇/▇▇▇▇▇▇▇▇▇▇.

  • A dispute or complaint relating to a residential or small commercial customer may be submitted by either party at any time to the PUC pursuant to its Complaint Handling Rules and Procedures (“Procedures”) by calling the PUC at ▇.▇▇▇.▇▇▇.▇▇▇▇ or by writing to the PUC at: New Hampshire Public Utilities Commission, Consumer Services and External Affairs, ▇▇ ▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇ ▇▇, ▇▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇-▇▇▇▇ (“PUC Address”), or through its website at: ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇▇▇.▇▇.▇▇.

  • For more details, the Complaint Handling Procedure is available on Company’s Website and is as amended from time to time to which the Client acknowledges and accepts.

  • You will not be charged for raising a complaint with the Coles’ Complaint Handling Officer.

  • The dispute or complaint relating to a residential customer may be submitted by either party at any time to the DPS pursuant to its Complaint Handling Procedures (“Procedures”) by calling the NYPSC at 1.888-697-7728 or by writing to the DPS at: New York State Department of Public Service, Office of Consumer Services, Three Empire State Plaza, Albany, New York 12223, or through its website at: http:// www.

  • Distributor will not perform any Tier II Complaint Handling, as defined below.

  • For information on how to lodge complaints and how they are handled, refer to our Complaint Handling Process available from our website or by contacting our customer service team.


More Definitions of Complaint Handling

Complaint Handling means the process of handling complaints by the licensee;
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Related to Complaint Handling

  • Complaints means each of the following documents:

  • Product Complaint means any written, verbal or electronic expression of dissatisfaction regarding the Product, including without limitation reports of actual or suspected product tampering, contamination, mislabeling or inclusion of improper ingredients.

  • Complaint means any dissatisfaction expressed by a Complainant orally or in writing to HMO about any aspect of HMO’s operation, including, but not limited to:

  • Service Complaints For service problems or complaints, you should contact your local utility by calling: AEP Ohio at ▇▇▇.▇▇▇.▇▇▇▇. IN THE EVENT OF AN ENERGY-RELATED EMERGENCY, SUCH AS A POWER OUTAGE OR DOWNED POWER LINE, PLEASE VACATE THE AREA BY A SAFE DISTANCE AND CALL YOUR LOCAL UTILITY or 911. Authorization/Representation/Letter of Agency:By entering into this Agreement, you authorize XOOM to act on your behalf under your local utility’s tariffs in accordance with the rules and regulations of the PUCO. You acknowledge that you are your local utility account holder, or a person legally authorized to execute this Agreement on behalf of the account holder for electricity service and are at least eighteen (18) years of age. You agree to authorize XOOM to obtain your credit information and you agree to authorize your local utility to release all information relating to your historical and current electricity usage, billing and payment history to XOOM or its authorized representatives. You acknowledge that XOOM has full authority to make all rates and tariff selections necessary to meet its obligations under this Agreement. You may rescind this authorization at any time by contacting XOOM. Neither your social security number, customer account number nor any other customer financial information will be released by XOOM, except where such release is required by court order or by Commission Order or Rule, without your affirmative written consent. Execution of this Agreement shall constitute authorization for the release of this information to XOOM.

  • Handling means any installation, handling, generation, storage, treatment, use, disposal, discharge, release, manufacture, refinement, presence, migration, emission, abatement, removal, transportation, or any other activity of any type in connection with or involving Hazardous Materials.