Code 2 Call definition

Code 2 Call means: a) A call for which the use of red lights and sirens are not requested by PFDRDC for Ambulance Response to the scene of an incident. b) A call in which the initial request by PFDRDC was for a Code 3 Call, but was downgraded by PFDRDC to a Code 2 Call prior to arrival on the scene of an incident. c) A call in which the initial request by PFDRDC was for a Code 2 Call, but was upgraded by PFDRDC to a Code 3 Call prior to arrival on the scene of an incident.
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Examples of Code 2 Call in a sentence

  • The following penalties will be assessed when Assigned Service Area Response Time compliance for Code 2 Call or Code 3 Call transports fall below 90% for any given month: 89% $7,000 88% $9,000 87% $10,000 86% $11,000 85% $12,000 Each Code 3 Response Time exceeding twelve (12) minutes will be assessed a non-performance penalty of one thousand dollars ($1,000).

  • By way of further example, an Ambulance is dispatched by Code 2 Call and is upgraded to Code 3 Call after seven (7) minutes have elapsed.

  • Failure to meet Code 2 Call or Code 3 Call Response Time requirements for at least ninety percent (90%) of responses each month for three (3) consecutive months or for four (4) months in any contract year will be a services default and may result in termination of the Contract and the imposition of liquidated damages.

  • If a dispatch is upgraded, prior to the arrival on scene of the first Ambulance (e.g. a Code 2 Call is upgraded to a Code 3 Call), Contractor’s compliance with Contract standards and responsibility for penalties will be calculated based on the shorter of: (i) time elapsed from call receipt to time of upgrade plus the higher priority Response Time standard; or (ii) the lower priority Response Time standard.

  • For example, an Ambulance is dispatched on a Code 2 Call (required Response Time of 15:00) and is upgraded to a Code 3 Call (required Response Time of 9:00) after two (2) minutes have elapsed from dispatch.

  • Because 15:00 is shorter than 9:00 + 7:00 = 16:00, the response is subject to the Response Time requirement set forth in (ii) above and is considered a Code 2 Call response.