Client orientation definition
Client orientation means consistently having the client’s perspective in mind. Rather than organizing business processes above all to make sure that they run as smoothly as possible within the administration – which of course is also important – it means to look at everything from the perspective of one’s target audience, i.e. persons who need something from the administration. What should be done to make sure they can find the right contact person as quickly and easily as possible? To reduce waiting times or distances to walk? What can be handled via the Internet? What should be done to make sure clients receive the desired response as quickly as possible? A modern public administration places client and service orientation first.
Examples of Client orientation in a sentence
Client orientation: ◆ Demonstrated commitment to social justice and advocacy on behalf of clients.
Client orientation and customer focus 20 Willing and able to deliver services effectively and efficiently in order to put the spirit of customer service (Batho Pele) into practice.
Shortly after execution of this Agreement by both parties, North American shall conduct a Client orientation.
Proficiency in Client orientation and Customer focus Proficiency level 1 10.
Client orientation: • Demonstrated sensitivity to culturally and Linguistically Diverse (CALD) individuals and communities.