Chat Support definition

Chat Support means the provision of Standard Support Services via online chat without the need for Remote Intervention and/or Local Intervention via the Helpdesk.
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Chat Support means an electronically generated Issue (as hereinafter defined) identification and correction as set forth herein, and other technical and support services provided in response to chat conversations instantiated through the Live Chat option on the Laserfiche Support Site.
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Examples of Chat Support in a sentence

  • Live Telephone and Chat Support T1 will be offering its clients dedicated live support services to fulfill clients’ needs.

  • The Client may contact Chat Support (via the Client Administration Portal or ▇▇▇.▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇ or such other web address as advised by GBG from time to time) 24 hours a day, 365 days of the year.

  • Outside of Business Hours, the Helpdesk functionality provided through Chat Support will log the support request and may be able to fix minor software issues remotely.

  • Additionally, Stitch offers Chat Support for all users, which can be accessed after sign in.

  • If you do not wish to receive such communications, you may opt-out at any time by contacting the Eva Digital Clinic Chat Support ( through Eva Website and Facebook Account Page).

  • Also, Chat Support may be available from within the Cleeng Application, and is staffed between the business hours of 8 AM and 6 PM CET (messages can also be left after hours, and will be responded to the following business day).

  • Vast population of exclusive news sports historical and UGC footages at an affordable rate to full-service licensing will surround you slice the precise list or overlap you just Free Demo Chat Support Available question To Newsletter 60 Day Trial.

  • Stitch endeavors to respond to Chat Support requests within about 15 minutes during business hours (8 a.m. - 8 p.m. Eastern Time).

  • Our helpdesk service is provided within the mobile application, over Live Chat Support and email.

  • Service Desk Remote Chat Support: ticket generated by completion of Remote Chat Session.

Related to Chat Support

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Level 3 Support means, with the use of backup engineering and technical support staff, isolating Defects and developing Defect corrections including, without limitation, Upgrades.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Indigent Support Programme means a structured program for the provision of indigent support subsidies to qualifying indigent customers in terms of the Council's Indigent Policy.