Chat Manager definition
Chat Manager means a special member of the Staff appointed by the Subscriber to manage conversations. "Brandroom” means the Subscriber's corporate page including personal data, products, projects and, from 15 April 2021, digital events.
Examples of Chat Manager in a sentence
Unless expressly provided to the contrary in such T-Mobile-provided policies and procedures, Provider shall ensure that each Chat that cannot be handled effectively by a Chat Agent is handled by the applicable Chat Supervisor and up to the applicable Chat Manager before being transferred to T-Mobile for resolution.