Case Logging definition

Case Logging means the logging of a Support Case by a Designated Contact in one of the three ways outlined in Clause 2, and shall include the following information:  Date and time  Designated Contact details  Detailed Description of the Support Case,  Details of the “To:” and “From:” email addresses  Exact error message/text relating to the Support Case
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Examples of Case Logging in a sentence

  • Case: a request made in accordance with the Case Logging Procedure by Client to Keyloop for Support and Maintenance Services in relation to a Keyloop Software for which Keyloop has agreed to provide support.

  • Case: a request made in accordance with the Case Logging Procedure by Partner to Keyloop for Support and Maintenance Services in relation to the Platform for which Keyloop has agreed to provide support.

  • SELLER hereby appoints the Director and his or her designee as its project representative for this Agreement and for the Project who will be responsible for coordinating SELLER's activities hereunder with PURCHASER and Governmental Agencies.

Related to Case Logging

  • Well-logging means all operations involving the lowering and raising of measuring devices or tools that may contain sources of radiation into well-bores or cavities for the purpose of obtaining information about the well or adjacent formations.

  • Filtering facepiece (dust mask) means a negative pressure particulate respirator with a filter as an integral part of the facepiece or with the entire facepiece composed of the filtering medium, not equipped with elastomeric sealing surfaces and adjustable straps.

  • Dusting aid means a product designed or labeled to assist in removing dust and other soils from floors and other surfaces without leaving a wax or silicone based coating. “Dusting Aid” does not include “Pressurized Gas Duster.”

  • Cannabis testing facility means an entity registered by

  • Boarding Area means the point where the passenger’s flight coupons are lifted and kept by the carrier or the point where the carrier examines the passenger’s boarding pass prior to the passenger being permitted on the aircraft.