Call Scoring definition
Examples of Call Scoring in a sentence
Characteristics for the Custom Disposition will be defined by the Advertiser, and TELMETRICS will then derive the required training set by identifying and validating call data, working with partners to create a proprietary model and integrating with the Call Scoring feature set.
Custom Vocabularies is a feature that allows for the customization of speech recognition involved in the generation of Transcriptions and Call Scoring of Call Record audio files.
The feature allows for a set of up to *** to be specified per CTN, that will be applied to the Transcriptions and Call Scoring for all calls to that number.
Custom Dispositions are enhancements to the Call Scoring feature that can be created as needed and applied to a Call Scoring program for all required CTN’s.