Call Closure definition
Call Closure. Centre’s Field Consultant shall contact Centre to confirm repair and, if requested by Customer, Centre will request a release from the site by Customer's POC. The POC will send an email notification to Centre verifying that release was granted and the time that it occurred. • Site access: Centre shall contact Customer and ask for free and open access to the site in order that problems are expeditiously resolved. If necessary, Customer shall arrange for facility management personnel to be available to support Field Consultant arrival outside of Standard Business Hours.
Examples of Call Closure in a sentence
Call Closure Requirement Call will be closed when system is running without impact for 48 hours andclient is satisfied with resolution.
Call Closure Requirement Call will be closed when system is running without impact for 48 hours and client is satisfied with resolution.
Update to client will be made every 2 hours until Call Closure Requirement Call will be closed when system is running without impact for 48 hours and client is satisfied with resolution.
Call Closure will be agreed between the supplier EMS™ administrator and the supplier.
Update to client will be made every 2 hours until Call Closure Requirement Call will be closed when system is running without impact for 48 hours andclient is satisfied with resolution.