Call Center Services definition

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of 90 days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Paragraph 3. of Section I. INSURING AGREEMENTS, B. Privacy Breach Response Services (Notification Services).

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Insuring ClauseI.B.3. (Notification Services) Such notification shall include a toll free telephone number that connects to the call center during standard business hours. Call center employees will answer questions about the incident from Notified Individuals and will provide information required by applicable law or regulation. Call Center Services will include up to 10,000 calls per day and will be provided in accordance with the terms and conditions set forth in the Information Packet. Call Center Services will be provided by a service provider selected by the Underwriters in consultation with the Named Insured from the list of service providers in the Information Packet.

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to paragraph d. of SECTION I – INSURING AGREEMENTS, 2. Privacy Breach Response Services. “Call center services” will be provided by a service provider from our panel selected by us in consultation with the “insured organization”.

Examples of Call Center Services in a sentence

• This Agreement together with any exhibits, attachments, appendices or schedules expressly referenced herein, sets forth the sole and complete understanding of the parties with respect to the subject matter hereof and supersedes all prior agreements relating thereto, whether written or oral, between the parties, including but not limited to, the Transfer Agent and Call Center Services Agreement dated and effective as of August 12, 2013 by and among the Companies and USBGFS.

• Outsourced Call Center Services: Epro's ISO 9001 certified outsourcing contact center hosts over 1000 workstations staffed by 600 agents and provides 24x7x365 multi-lingual inbound and outbound services.

• The fees for the services set forth in the attached Call Center Services Addendum shall be paid as agreed by the parties to the Call Center Services Addendum.

• Service High Level Scope Outbound/Inbound Call Center Services • • Prioritize student populations according to agreed upon student priorities.

• Question 3.5.1 - Please detail your organizations ability to provide 24x7x365 Call Center Services to include the following: • Call Center location (include virtual if attendants work from home)• Call Center operating hours• Number of Call Center employees• Number of Call Center employees that typically work each shift• Average wait time for incoming customer calls• System used to log, time stamp and track calls• Identify any partners that your organization would likely use to provide Call Center services.

More Definitions of Call Center Services

Call Center Services means the provision of a call center to answer calls, from individuals to whom notice of an incident is provided pursuant to Insuring Agreement D.3., during standard business hours for a period of up to ninety (90) days following notification (or longer if required by applicable law or regulation) of such incident.

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to SECTION I,

Call Center Services means the following services, which may include, but not be limited to: inbound and outbound customer care service, technical support, order processing, account maintenance, Third Party Verification (“TPV”), Interactive Voice Response (“IVR”) and general inbound and outbound telemarketing.

Call Center Services means the Services that will be provided by Contractor under this Contract.

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Insuring Agreement b.3 (Notification Services). Call Center Services will be provided by a service provider selected by us in consultation with the Insured Entity from the list of service providers in the Information Packet.

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident pursuant to Coverage Agreement I.B.2. Such notification shall include a toll free telephone number that connects to the call center during standard business hours. Call center employees will answer questions about the incident from Notified Individuals and will provide information required by HITECH media notice or by other applicable law or regulation. Call Center Services will only be available for incidents (or reasonably suspected incidents) involving one hundred (100) or more Notified Individuals.

Call Center Services means providing your “accountholders” with remote account inquiry, transactional or lending services on your behalf.