Call center services definition
Call center services means the provision of a call center to answer calls during standard business hours for a period of 90 days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Paragraph 3. of Section I. INSURING AGREEMENTS, B. Privacy Breach Response Services (Notification Services).
Call center services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to paragraph d. of SECTION I – INSURING AGREEMENTS, 2. Privacy Breach Response Services. “Call center services” will be provided by a service provider from our panel selected by us in consultation with the “insured organization”.
Call center services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Insuring Clause
Examples of Call center services in a sentence
UNIVERS will provide the following services for CLIENT and its employees: Benefits Administration Services • Open enrollment services commencing on Effective Date of this Agreement for 2013 and each open enrollment for 2014 and 2015 • Enrollment services for new hires as defined by CLIENT commencing on 1/1/2013 • Call center services as defined in section 1 (b) below • Communication services as defined in section 1 (e) below • Acquisition enrollments as requested by CLIENT a.
Call center services must minimally include a phone menu, automated email responses, and an after hours voicemail greeting.
Call center services means services to set up and operate a call center during normal business hours to provide information regarding the privacy breach and credit monitoring (if applicable) to impacted individuals.
Call center services for members, participating entities’ staff and vendors, including enrollment support and assistance, coverage verification, answering of questions, resolution of problems, and related reporting and documentation.
More Definitions of Call center services
Call center services means the Services that will be provided by Contractor under this Contract.
Call center services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident pursuant to Insuring Agreement I.B.2. Such notification shall include a toll free telephone number that connects to the call center during standard business hours. Call center employees will answer questions about the incident from Notified Individuals and will provide information required by HITECH media notice or by other applicable law or regulation. Call Center Services will only be available for incidents (or reasonably suspected incidents) involving more than the number of Notified Individuals set forth in Item 4.B.2. of the Declarations.
Call center services means the following services, which may include, but not be limited to: inbound and outbound customer care service, technical support, order processing, account maintenance, Third Party Verification (“TPV”), Interactive Voice Response (“IVR”) and general inbound and outbound telemarketing.
Call center services means the provision of a call center to answer calls, from individuals to whom notice of an incident is provided pursuant to Clause II.K.3. of this Coverage Part, during standard business hours for a period of up to ninety (90) days following notification (or longer if required by applicable law or regulation) of such incident.
Call center services. SkyMall shall provide the following Call Center Services: (i) inbound and outbound phone calls, (ii) customer service consistent with Durham's past practices, (iii) returns processing, (iv) credit card authorization, including address verification, (v) adding a simple questionnaire to each phone call as directed by Awards, (vi) adding additional demographic information into the order processing database to the extent this does not require information technology support, (vii) daily reporting on the service performance, (viii) random tapes of customer phone calls, (ix) random upsell tests of Awards products as directed by Awards, (x) periodic database extracts for catalog mailings, and (xi) call transfer to Awards when necessary. The cost for the Call Center Services shall be as set forth on Exhibit A for payroll costs plus the costs of phone services at SkyMall's actual rates and any other costs authorized by Awards in advance.
Call center services means the provision of a call center to answer calls, from individuals to whom notice of an incident is provided pursuant to Insuring Agreement C.3., during standard business hours for a period of up to ninety (90) days following notification (or longer if required by applicable law or regulation) of such incident.
Call center services means those customer care services provided by ACN for the Energy Companies during the period December 1, 2004 through the Closing Date.