Call Answer Rate definition

Call Answer Rate means a rate calculated by dividing (1) total Answered Calls by
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Examples of Call Answer Rate in a sentence

  • Call Answer Rate Each month at least 98% of calls will be answered during applicable hours.

  • Call Answer Rate Each quarter at least 98% of calls will be answered during applicable hours.

  • The Transfer Agent will provide the Funds with a monthly report detailing the number of Calls received and the Call Answer Rate achieved.

  • The Transfer Agent will provide the Trust with a quarterly report detailing the number of Calls received and the Call Answer Rate achieved.

  • Monthly Call Answer Rate Each month, no less than 98% of calls will be answered by the Transfer Agent’s service representatives during the applicable hours.

  • Call Answer Rate as Measured * 97% 97% - 98% **98% by PFPC Call Monitoring System ---------------------------------------------------------------------------------------------------------------------------- 3.

  • Call Answer Rate as * 97% 97% - 98% ** 98% Measured by PFPC Call Monitoring System -------------------------------------------------------------------------------------------------------- 3.

  • Transfer Agent will provide the Fund with a quarterly report detailing the number of Calls received and the Call Answer Rate achieved.

  • Quarterly Call Answer Rate Each quarter, no less than 98% of calls will be answered by a Transfer Agent service representative during the applicable hours.

  • Call Answer Rate as Measured ** 97% 97% - 98% *** 98% by PFPC Call Monitoring System 3.