CA Support definition

CA Support means maintenance and support for CA software in addition to warranty support.

Examples of CA Support in a sentence

  • Customer will utilize the CA Support website, or other site or notification mechanism as CA may designate from time to time, to notify CA of SaaS availability issues, request other in-scope technical support assistance, or for Customer's to provide feedback or approvals on requests as applicable.

  • Any conflict or inconsistency among or between the terms and conditions of the documents comprising this Agreement shall be resolved according to the following order of precedence, from the document with the greatest control to the least: (1) the Order Forms; (2) the SPD for the relevant CA Software or Maintenance (which shall include the CA Support Policy and Terms); (3) the MA; then (4) the Documentation for the relevant CA Software.

  • Durante el Periodo de vigencia, CA podrá incrementar las tarifas indicadas más adelante para las Ofertas de CA hasta un 10% anual, siempre que avise al Cliente, incluso publicando los nuevos precios en la web CA Support, como mínimo noventa (90) ▇▇▇▇ antes de que realicen dichos cambios.

  • This conference call shall consist of MSP, End User and a CA Support Engineer.

  • Para acceder al Soporte para SaaS, el Cliente podrá utilizar la web de CA Support u otro sitio web o mecanismo de notificación que CA pueda designar periódicamente.

  • This can be done by asking the CA Support Engineer to upgrade the Incident severity or by calling Customer Support and asking the Client Assistant to upgrade the Incident severity and requesting a CA Support Engineer call back.