Batho Pele principles definition
Batho Pele principles means the Eight Batho Pele principles developed to serve as acceptable policy and legislative framework regarding service delivery in the public service. These principles are aligned with the Constitutional ideals of promoting and maintaining high standards of professional ethics, providing service impartially, fairly, equitably and without bias, utilising resources efficiently and effectively, responding to people's needs; the citizens are encouraged to participate in policy-making and rendering an accountable, transparent, and development- oriented public administration. (source: http://www.ipid.gov.za/about%20us/batho_pele.asp)”
Examples of Batho Pele principles in a sentence
These will also assist in institutionalising key Batho Pele principles such as access to information and redress.
To this end, DPSA will continue to vigorously drive interventions aimed at instilling the Batho Pele principles and value system across all three spheres of government.